Last Updated: April 17, 2026

Your Privacy is Sacred

At SEE Within, we believe your personal journey of self-discovery should remain exactly that—personal. This Privacy Policy explains our commitment to protecting your privacy and the minimal data we collect to provide you with a meaningful experience.

The Short Version

• We do NOT collect your name. You are welcome to use a nickname or first name only when interacting with your companion.
• Your conversations are private. We do not share your journal entries or conversations with any third parties.
• We collect only what’s essential. Phone number for authentication, device ID for your experience.
• We do NOT sell your data.

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1. Information We Collect

Information You Provide Directly:

• Authentication Information: Depending on your chosen sign-up method:

  – Phone Number (for phone-based authentication): Used solely for account security via SMS one-time codes

  – Email Address (for email, Apple, or Google sign-in): Received from the authentication provider and used for account identification

• Optional Name/Nickname: If you choose to share a name with your companion agent, we store only what you provide. We encourage nicknames or first names only
• Journal Entries & Conversations: Your reflections, meditation experiences, and conversations with your companion are stored securely to personalize your experience

Automatically Collected Information:

• Device ID: A unique identifier for your device to maintain your progress and preferences
• Usage Data: Information about how you interact with the app (features used, session times) to improve your experience
• Technical Data: Device type, operating system, app version for troubleshooting and optimization

Voice Input & Microphone Access:

When you choose to use voice input features to communicate with your companion:

• Microphone Access: The app requests permission to access your device’s microphone to capture voice input
• Speech-to-Text Processing: Audio is processed in real-time using your device’s speech recognition service to convert your spoken words into text
• No Audio Storage: We do NOT store audio recordings. Only the transcribed text is saved as part of your conversation
• Optional Feature: Voice input is completely optional. You can always type your messages instead and can disable voice input in settings at any time
• On-Device Processing: Speech recognition uses your device’s built-in capabilities (Apple Speech Recognition on iOS, Google Speech Recognition on Android) and does not send audio to third-party services

2. Information We Intentionally Do NOT Collect

We are committed to privacy-first design:

• No Full Legal Names Required: We never ask for your full legal name
• No Home Address: Not collected or stored
• No Social Security Number: Never
• No Sensitive Personal Information: We don’t ask for information beyond what’s necessary for the app experience

Note: If you choose to sign up using Apple, Google, or email authentication methods, we will receive your email address from those providers. Phone-based authentication does not require an email address

3. How We Use Your Information

We use the information we collect to:

• Authenticate your identity and secure your account
• Provide personalized meditation programs and companion interactions
• Remember your progress and preferences across sessions
• Improve app functionality and user experience
• Send you transactional SMS messages (authentication codes only)
• Send app notifications for meditation reminders (you can turn off in settings)
• Notify you about new features and offerings available at SEE Within (you can turn off in settings)
• Respond to your support requests

We do NOT use your information for:

• Selling or renting to third parties
• Sharing with data brokers
• Third-party marketing or advertising
• Profiling or tracking across other apps or websites

4. SMS Communications & Phone Authentication

When you sign up or sign in using your phone number, you agree to receive SMS text messages containing one-time verification codes (OTP). These messages are:

• Transactional only – for authentication and account security
• Sent only when you initiate sign-in – we never send unsolicited messages
• Necessary for service – required to access your account
• Subject to standard rates – message and data rates from your carrier may apply

We use Twilio to send authentication text messages and transactional gift‑related notifications (such as delivery confirmations and reminder messages). Twilio processes your phone number only to deliver these messages.

You can stop using phone authentication at any time by changing your login method in app settings or by contacting support.

5. Third-Party Services

Payment Processing (Apple & Google):

All in-app purchases and subscriptions are processed exclusively through Apple App Store (iOS) and Google Play (Android). We do not collect, process, or store your payment card information.

When you make a purchase:

• Apple (iOS): Payment is handled entirely by Apple. Apple collects your payment information directly and applies its own privacy policy. You can review it at (https://www.apple.com/legal/privacy).
• Google (Android): Payment is handled entirely by Google. Google collects your payment information directly and applies its own privacy policy. You can review it at (https://policies.google.com/privacy).

Important: We receive only a transaction confirmation from Apple or Google—we never see, store, or process your payment card details or billing address.

SMS Provider (Twilio):

We use Twilio to send authentication text messages. Twilio processes your phone number solely to deliver verification codes. Twilio’s privacy policy is available at (https://www.twilio.com/legal/privacy).

Cloud Storage (Supabase):

We use Supabase for secure data storage and authentication services. Your data is encrypted during transmission (HTTPS/TLS) and Supabase provides disk-level encryption at rest on their infrastructure.

6. Your Conversations Are Private

Your relationship with your companion is yours and yours alone.

• We do not sell, share, or provide your journal entries or conversations to any third parties
• Your reflections are stored securely and used solely to enhance your personal experience
• We do not use your conversations to train AI models for other users or external purposes
• Your data remains private and is not accessible to other users

7. Data Security

We take the security of your information seriously:

• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
• Secure Authentication: Industry-standard OAuth (for email/Apple/Google sign-in) and SMS-based passwordless authentication (for phone sign-in)
• Access Controls: Strict limits on who can access user data internally
• Regular Security Audits: Ongoing monitoring and updates to protect against vulnerabilities

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights & Choices

You have the following rights regarding your personal information:

Access & Portability:

Request a copy of your data at any time by contacting [email protected]

Deletion:

Request deletion of your account and all associated data. We will remove your information within 30 days, except where required by law to retain records.

Correction:

Update or correct your phone number or other information within the app settings or by contacting support.

Opt-Out:

Stop using the service at any time. Delete your account to cease all data collection.

9. Data Retention

We retain your information based on your account status:

Active Accounts:

We retain your information for as long as your account is active or as needed to provide you services.

Cancelled or Inactive Accounts:

If you cancel your subscription or stop using the service, we retain your journal entries, conversations, and account data for up to 2 years. This allows you to:

• Reactivate your account and access your historical data
• Take advantage of future offers, such as our Companion Voice-only plan (which lets you revisit your journal without an active meditation program subscription)

We may contact you during this period about re-engagement opportunities that might interest you.

Explicit Deletion Requests:

If you want your data deleted immediately, you can request deletion at any time by contacting [email protected] or using the account deletion feature in app settings. When you explicitly request deletion:

• Your journal entries and conversations are permanently deleted within 30 days
• Authentication records may be retained for fraud prevention (phone number hashes, not content)
• Anonymized usage analytics may be retained for product improvement

Automatic Deletion After 2 Years:

If you do not reactivate your account or request deletion, all your personal data (including journal entries and conversations) will be automatically and permanently deleted after 2 years of inactivity.

10. Children’s Privacy

SEE Within is not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the “Last Updated” date at the top of this policy
• Significant changes will be communicated via in-app notification
• Continued use of the app after changes constitutes acceptance of the updated policy

12. International Users

SEE Within is based in the United States. By using our service, you consent to the transfer, storage, and processing of your information in the United States and other countries where our service providers operate.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected].

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information:

Email: [email protected]  

Mail: SEE Within Privacy Matters, PO Box 867344, Plano, TX 75023

We will respond to your inquiry within 30 days.

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Summary: Our Core Commitments

✓ No names required – use a nickname  

✓ Your conversations stay private – never shared  

✓ Minimal data collection – only what’s essential  

✓ No selling your data – ever  

✓ You control your data – delete anytime  

✓ Secure & encrypted – industry-standard protection  

Thank you for trusting us with your personal journey through life’s transitions.

This policy is effective as of the date listed above and supersedes any prior versions.