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Terms of Use

Last Updated: October 7, 2026

Welcome to SEE Within

Thank you for choosing SEE Within as your companion for inner exploration, mindfulness and life’s transitions. These Terms of Use (“Terms”) govern your access to and use of the SEE Within mobile application and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

Please read these Terms carefully before using the Service. If you do not agree to these Terms, you may not access or use the Service.

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1. Definitions

To help you understand these Terms, here are key definitions:

  • “Company,” “we,” “us,” or “our” refers to SEE Within, the provider of the Service
  • “You,” “your,” or “User” refers to the individual accessing or using the Service
  • “Companion” refers to the AI-powered conversational agent within the Service that provides guided interactions, companionship, and journaling assistance
  • “Service” refers to the SEE Within mobile application, website, and all associated features and content
  • “Subscription” refers to the paid membership plan that grants access to premium features of the Service
  • “Content” refers to all text, audio, video, graphics, meditation programs, and other materials provided through the Service
  • “Account” refers to your registered user profile and associated data

2. Acceptance of Terms

By creating an account, accessing, or using the Service, you:

  • Acknowledge that you have read, understood, and agree to be bound by these Terms
  • Agree to comply with all applicable laws and regulations
  • Represent that you are at least 18 years of age
  • Agree to our Privacy Policy, which is incorporated into these Terms by reference

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Description of Service

SEE Within provides a digital wellness platform featuring:

  • AI Companion: An interactive conversational agent designed to support your mindfulness practice and personal reflection
  • Meditation Programs: Guided meditation programs focused on specific life themes (Work & Purpose, Relationship Shifts, Body & Life, Calm & Restoration)
  • Journaling Tools: Prompts and space for personal reflection and tracking your inner journey
  • Progress Tracking: Tools to monitor your meditation practice and personal growth

The Service is designed to support your personal well-being and mindfulness journey through technology-assisted guidance and reflection.

4. What This Service Is NOT

SEE Within is not a substitute for professional care. It is critically important that you understand the limitations of this Service:

Not Medical or Mental Health Treatment:

  • The Service does NOT provide medical advice, diagnosis, or treatment
  • The Service does NOT provide mental health counseling, psychotherapy, or clinical treatment
  • The Companion is NOT a licensed therapist, counselor, psychiatrist, or medical professional
  • The Service is NOT intended to treat, cure, or prevent any disease or medical condition

Not Emergency Services:

  • The Service does NOT provide crisis intervention or emergency mental health services
  • If you are experiencing a mental health crisis, suicidal thoughts, or medical emergency, contact emergency services (911 in the US) or a crisis hotline immediately

Not Professional Advice:

  • The Service does NOT provide legal, financial, career, or relationship counseling
  • Any guidance provided is for informational and reflective purposes only
  • You should consult qualified professionals for specific advice related to your circumstances

Technology Limitations:

  • The Companion is powered by artificial intelligence and may make errors or provide inappropriate responses
  • AI cannot fully understand complex human emotions and situations
  • The Companion’s responses are generated based on algorithms, not human expertise or judgment

By using the Service, you acknowledge these limitations and agree that the Company is not responsible for any outcomes resulting from your use of the Service.

5. Eligibility

To use the Service, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete information when creating your account

We reserve the right to refuse service or terminate accounts that violate these eligibility requirements.

6. Subscription Plans and Billing

6.1 Subscription Types

We offer the following subscription plans:

  • Essential Subscription: Full access to all meditation programs, text-based Companion interactions, journaling tools, and all premium features
  • Free Trial: All new users receive a 7-day free trial of the Essential Subscription. A valid payment method is required at signup. If you do not cancel before the trial ends, you will be automatically charged for your first billing period

6.2 Subscription Terms

  • Subscriptions automatically renew at the end of each billing period (monthly or annual) unless canceled
  • You will be charged at the beginning of each billing period
  • Prices are subject to change with 30 days’ notice
  • Your subscription continues until you cancel it
  • Canceling your subscription stops future charges but does not refund the current billing period

6.3 Payment Processing

All purchases and subscriptions for SEE Within are processed through Zhengate using Stripe. We do not collect or store your full payment card details. All payment information is handled securely by Stripe under their own terms and privacy policies.

By completing a purchase, you authorize Zhengate/Stripe to charge your selected payment method for all fees associated with your SEE Within subscription or purchases.

You are responsible for maintaining accurate and valid payment information. Failed or expired payments may result in suspension or termination of access to premium features.

6.4 Refunds

Because SEE Within uses Zhengate/Stripe for payment processing, refund requests must be submitted directly to SEE Within at [email protected].

Refunds are not guaranteed. We generally do not provide refunds for subscription charges or in‑app purchases except in cases of extenuating circumstances, such as:

  • duplicate charges
  • accidental purchases by minors
  • verified technical issues preventing access to the service
  • other situations determined at our sole discretion

All refund decisions are made by SEE Within and processed through Stripe.

6.5 Cancellation

You may cancel your subscription at any time through your device’s app store:

  • iOS: Go to Settings → Apple ID → Subscriptions
  • Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions

Upon cancellation:

  • You retain access through the end of your current billing period
  • Your account data is retained for 2 years (see our Privacy Policy)
  • You can request immediate deletion of your data at any time

6.6 Companion Voice Usage Limits

The Companion Voice subscription includes text-to-speech capabilities powered by Microsoft Azure’s neural text-to-speech API. To ensure sustainable service delivery, usage is subject to the following limits:

Character Allowance:

  • Monthly Subscription: 200,000 characters per month
  • Quarterly Subscription: 600,000 characters per quarter (3 months)
  • Annual Subscription: 2,400,000 characters per year (12 months)

You may use your character allowance at any time during your billing period. For example, if you have a quarterly subscription, you can use all 600,000 characters in the first month, or spread your usage across all three months—it’s entirely up to you.

Usage Period and Renewal:

  • Your character allowance is tied to your billing period (monthly, quarterly, or annual)
  • Unused characters do NOT roll over to the next billing period
  • Your allowance automatically renews at the start of each new billing period
  • If you change your subscription type, your character allowance will adjust to match your new billing period

What Counts Toward Your Limit:

  • Text-to-speech conversion of journal entries during Journey reliving
  • Voice responses from your Companion during conversations
  • Any other audio content generated through text-to-speech processing

When You Reach Your Limit:

  • You will receive a notification when you approach your usage limit
  • Upon reaching your limit, text-to-speech features will be temporarily unavailable until your next billing period begins
  • You can continue to use all other features of your subscription (text-based Companion, meditation programs, journaling)
  • We may offer additional text-to-speech capacity as an add-on purchase in the future

Monitoring Your Usage:

  • You can view your current billing period’s text-to-speech usage in your account settings
  • Usage resets automatically at the start of each new billing period

The Company reserves the right to adjust these limits with 30 days’ notice to accommodate changes in underlying service costs or to prevent service abuse.

7. User Accounts and Security

7.1 Account Creation

  • You must provide accurate information when creating your account
  • You may use a nickname or first name only — full legal names are not required
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account

7.2 Account Security

  • Notify us immediately of any unauthorized access to your account
  • We are not liable for losses resulting from unauthorized use of your account
  • You may not share your account with others or allow others to access your account

7.3 Account Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms
  • You engage in abusive, harassing, or inappropriate behavior
  • You use the Service for illegal purposes
  • Your subscription lapses or is canceled through the applicable app store
  • We determine, in our sole discretion, that termination is necessary

8. Acceptable Use Policy

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Harass, abuse, threaten, or harm others (including the Companion)
  • Attempt to reverse engineer, hack, or exploit the Service
  • Use automated systems (bots, scrapers) to access the Service
  • Share sexually explicit, violent, or hateful content
  • Impersonate others or misrepresent your identity
  • Collect or store personal information about other users
  • Interfere with or disrupt the Service’s operation
  • Use the Service to provide services to third parties
  • Violate any applicable laws or regulations

Violations may result in immediate account termination without refund.

9. Fair Use Policy for AI Services

SEE Within is committed to providing sustainable AI-powered services to all users. Our Companion utilizes advanced language models and text-to-speech technology to support your mindfulness journey. While we have established specific limits for Companion Voice features (see Section 6.6), we recognize that mindfulness and journaling are inherently intentional, reflective practices.

9.1 Reasonable Use Expectations

We trust that users will engage with the Service in a manner consistent with its intended purpose: personal growth, mindfulness practice, and thoughtful reflection. The nature of contemplative practice naturally limits excessive usage.

9.2 Monitoring and Service Protection

To ensure service availability and quality for all users, we monitor usage patterns across our platform. We reserve the right to:

  • Review accounts with usage patterns significantly exceeding typical user behavior
  • Contact users whose usage may impact service sustainability
  • Implement rate limiting or restrictions on accounts exhibiting automated or scripted usage
  • Suspend or terminate accounts engaged in abusive or commercial exploitation of the Service

9.3 What Constitutes Abusive Use

While we do not impose hard limits on conversational AI interactions for most users, the following behaviors are prohibited:

  • Using automated scripts, bots, or tools to generate excessive API requests
  • Attempting to extract, copy, or replicate our AI models or proprietary content
  • Using the Service to provide AI services to third parties
  • Creating multiple accounts to circumvent any usage limitations
  • Any usage pattern that materially impacts service performance for other users

9.4 Communication and Transparency

If we identify unusual usage patterns on your account:

  • We will contact you via email to understand your use case
  • We will work with you in good faith to find a sustainable solution
  • We may offer alternative pricing or enterprise arrangements for high-volume needs
  • We will provide reasonable notice before implementing any account restrictions

Our goal is to support your journey while maintaining service quality for our entire community.

10. Intellectual Property Rights

10.1 Our Content

All Content, including meditation programs, audio recordings, Companion responses, graphics, logos, and software, are owned by or licensed to the Company and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes only.

10.2 Your Content

You retain ownership of any content you create through the Service, including your journal entries and personal reflections (“Your Content”).

By using the Service, you grant us a limited license to:

  • Store and display Your Content to you within the Service
  • Use Your Content to improve the Service and personalize your experience
  • Analyze Your Content in anonymized, aggregated form for research and product development

We will NOT:

  • Sell Your Content to third parties
  • Use Your Content to train AI models for other users
  • Share Your Content with other users or third parties (except as required by law)

See our Privacy Policy for details on how we handle Your Content.

10.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, worldwide, royalty-free license to use such feedback without compensation or attribution.

11. Disclaimers and Limitations of Liability

11.1 No Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • No guarantee of results: We make no promises that the Service will improve your well-being, reduce stress, or achieve any specific health or wellness outcomes
  • No guarantee of accuracy: The Companion may provide inaccurate, incomplete, or inappropriate responses
  • No guarantee of availability: The Service may experience downtime, bugs, or technical issues
  • No guarantee of suitability: The Service may not be suitable for your specific needs or circumstances

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Personal injury, emotional distress, or mental health crises
  • Decisions made or actions taken based on the Service
  • Unauthorized access to your account or data
  • Errors, interruptions, or delays in the Service

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.

11.3 Your Responsibility

You acknowledge and agree that:

  • You use the Service at your own risk
  • You are solely responsible for your decisions and actions
  • You will seek professional help when appropriate
  • You will not rely solely on the Service for medical, mental health, or professional decisions

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your Content or information you provide
  • Your breach of any representations or warranties

13. Changes to the Service and Terms

13.1 Service Changes

We reserve the right to:

  • Modify, suspend, or discontinue any part of the Service at any time
  • Add or remove features, content, or functionality
  • Change subscription pricing with 30 days’ notice

We will make reasonable efforts to notify you of significant changes.

13.2 Terms Changes

We may update these Terms from time to time. When we make changes:

  • We will update the “Last Updated” date at the top of these Terms
  • We will notify you via in-app notification or email
  • Continued use of the Service after changes constitutes acceptance of the updated Terms
  • If you do not agree to the updated Terms, you must stop using the Service

14. Privacy and Data

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

Key privacy commitments:

  • We do not require your full legal name
  • We do not sell your data
  • Your conversations with the Companion are private
  • You can request deletion of your data at any time

Please review our full Privacy Policy (https://seewithin.app/privacy).

15. Termination

15.1 Your Right to Terminate

You may terminate your account at any time by:

Upon termination:

  • Your subscription will be canceled (no refund for current period)
  • Your data will be retained for 2 years unless you request immediate deletion
  • You will lose access to all premium features

15.2 Our Right to Terminate

We may suspend or terminate your account immediately, without notice, if:

  • You violate these Terms
  • We suspect fraudulent activity
  • We determine termination is necessary to protect the Service or other users
  • Required by law or legal process

16. Dispute Resolution and Arbitration

16.1 Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to resolve the dispute informally. We will work in good faith to resolve the issue within 60 days.

16.2 Binding Arbitration

If informal resolution fails, you agree that disputes will be resolved through binding arbitration rather than in court, except for:

  • Small claims court disputes
  • Intellectual property disputes
  • Injunctive relief claims

Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be held in Plano, Texas, or remotely by mutual agreement.

16.3 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

16.4 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Collin County, Texas.

17. Miscellaneous

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17.4 Assignment

You may not assign or transfer these Terms or your account to another party. We may assign these Terms to any affiliate or successor without restriction.

17.5 Force Majeure

We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet outages.

17.6 Contact Information

For questions about these Terms, please contact us:

Email: [email protected]  

Mail: SEE Within Legal, PO Box 867344, Plano, TX 75023

We will respond to inquiries within 30 days.

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Your Acknowledgment

By using SEE Within, you acknowledge that:

✓ You have read and understood these Terms  

✓ The Service is for personal wellness and is not medical or mental health treatment  

✓ You will seek professional help when appropriate  

✓ You use the Service at your own risk  

✓ The Company makes no guarantees about outcomes  

✓ You agree to resolve disputes through arbitration  

Thank you for walking this path with us. We’re honored to be your companion on your journey through life’s transitions.

These Terms are effective as of the date listed above and supersede any prior agreements.